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Terms Of Service

The terms that apply when you use this website and its illustrative material.

These terms apply to the website operated by Wilson Global Limited through Rekode AI (we, us, or Rekode AI). By using the website, you agree to these terms. If you do not agree, please do not use it.

1. About this website

This website provides general information about Rekode AI and managed AI communication systems. It is not professional, legal, financial, safety, medical, or industry-specific advice. Information may change as technology and our services develop.

2. Illustrative material and audio samples

Concept artwork, workflows, projections, integrations, and any pre-recorded Voice AI samples are illustrative. They do not promise that a particular system, result, provider, or integration is available without discovery, validation, and a separate agreement.

Booking through the embedded Cal.com calendar creates a real discovery-call booking. Animated workflows and pre-recorded examples do not create bookings or send messages.

3. Acceptable use

You must not use the website to:

  • act unlawfully or harm another person
  • bypass security, access controls, or usage limits
  • probe, disrupt, overload, scrape, reverse engineer, or interfere with the service
  • submit malicious code, deceptive content, or information you do not have the right to use
  • misrepresent illustrative material as a commitment by Rekode AI or another business

4. AI output

AI-generated speech and text can be incomplete, unexpected, or incorrect. Sarah is an AI assistant, not a human team member. Her responses and any public samples should not be relied on for emergencies, regulated advice, or contractual commitments. Check appointment details against your booking confirmation. Safeguards and testing reduce risk but do not guarantee every response will be accurate or suitable.

5. Service engagements

A discovery call, proposal, website example, or audio sample does not by itself create a client engagement. Implementation, operation, support, ownership, fees, and service responsibilities are governed by a separate written agreement accepted by both parties.

6. Intellectual property

Rekode AI owns or licenses the website design, brand, copy, illustrations, code, and other content, except for third-party names, marks, and materials. You may view the website and share links to public content for ordinary business or personal use. You may not copy, sell, republish, or create a misleading derivative without permission.

7. Third-party services

The website may depend on third-party hosting, scheduling, AI, communications, and social platforms. Their terms and availability may affect the experience. External links are provided for convenience and are not under our control.

8. Availability and changes

We aim to keep the website useful, but do not promise uninterrupted or error-free access. We may change, suspend, limit, or remove content when needed for security, maintenance, cost control, legal reasons, or product development.

9. Liability

To the extent permitted by law, Rekode AI is not liable for indirect, consequential, or special loss arising from use of, or reliance on, this public website or its illustrative material. Nothing in these terms limits rights or responsibilities that cannot lawfully be limited.

10. Privacy

Our privacy policy explains how we handle personal information associated with the website, enquiries and later engagements.

11. New Zealand law

These terms are governed by the laws of New Zealand. The courts of New Zealand have non-exclusive jurisdiction, subject to any rights available under applicable consumer law.

12. Contact and updates

Questions can be sent to info@rekode.ai. We may update these terms as the website or services change. The current version and update date will remain available here.